{"id":19152,"date":"2023-10-24T19:20:30","date_gmt":"2023-10-24T17:20:30","guid":{"rendered":"https:\/\/ip.gruppoapi.com\/test2\/"},"modified":"2023-11-03T15:10:43","modified_gmt":"2023-11-03T14:10:43","slug":"test2","status":"publish","type":"page","link":"https:\/\/ip.gruppoapi.com\/en\/test2\/","title":{"rendered":"Test2"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19152\" class=\"elementor elementor-19152 elementor-18636\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7c20c3 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"c7c20c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5fecf15 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"5fecf15\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c78ce6b elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-titolo-e-testo\" data-id=\"c78ce6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"titolo-e-testo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='titolo-e-testo'><H2 class='tet-titolo custom-heading-large' style=''>Electronic invoice <\/H2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3bcc6c4 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"3bcc6c4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38e27f9 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"38e27f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2e89bd elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"b2e89bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0345703 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"0345703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">Requesting information<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">When can an electronic invoice be requested? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Electronic invoicing is a service available to customers in possession of a <strong><em>Partita IVA<\/em><\/strong> (VAT number) which enables them to access the tax breaks provided by law <strong>(Italian Budget Law 2018)<\/strong>. To request an electronic invoice you must <strong>pay for your fuel using traceable payment instruments<\/strong>, including Fuel Cards (as well as credit and debit cards and cheques). You can request an electronic invoice at all <strong>IP service stations<\/strong><\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What are the benefits of registering with the \u201cFatturazione IP\u201d service?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Il servizio di \u201cFatturazione IP\u201d \u00e8 il servizio di IP per l\u2019emissione della fattura elettronica messo a disposizione <strong>dei Clienti IP con Partita IVA<\/strong>. Registrarsi all\u2019app o al sito Fatturazione IP ti consentir\u00e0 di <strong>richiedere la tua fattura elettronica in pochi rapidi passaggi<\/strong>, sia che tu faccia rifornimento servito o che lo faccia in modalit\u00e0 self-service pre pay. <strong>Non dovrai inserire ogni volta le informazioni <\/strong>necessarie alla fatturazione e potrai <strong>accedere allo storico<\/strong> delle tue fatture in qualsiasi momento.<\/p><p>Puoi richiedere la fattura elettronica tramite app o sito web presso tutti i <strong>Punti Vendita IP aderenti al servizio <\/strong>di \u201cFatturazione IP\u201d. Nei punti vendita non aderenti, dovrai richiedere la fattura elettronica direttamente al gestore del punto vendita.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I register for the service? What information do I need to provide in order to receive an electronic invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Visit the\u00a0<a href=\"https:\/\/fatturazioneip.gruppoapi.com\/home\">fatturazioneip.gruppoapi.com<\/a>\u00a0website or download the \u201cFatturazione IP\u201d app (available on <u>Apple Store<\/u> e <u>Google Play<\/u>),<\/p><p>register as a Customer and enter the following data:<\/p><p><strong>personal details<\/strong>: name, surname, mobile number, car registration number, email address (no certified email), password<\/p><p><strong>invoicing details<\/strong>: address, business name, <em>Partita IVA<\/em> (VAT number), Italian Codice Fiscale (associated with the Partita IVA), certified email address, SDI Code, Flag Split Payment<\/p><p>Your email address will be your username and together with your chosen password will form your credentials for accessing the app\/dedicated section of the website. <strong>The password expires every 3 months.<\/strong> You will then have to consent to the processing of your personal data before proceeding.<\/p><p>You will subsequently receive an email with a link to complete your registration. This link is valid for 24 hours, after which time it will be necessary to re-register. If you register via the app, after your first access you will be asked if you want to receive push notifications.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What payment method do I need to use in order to request an electronic invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>To request an electronic invoice you must <strong>pay for your fuel using traceable payment instruments<\/strong>, <strong>including Fuel Cards<\/strong> (as well as credit and debit cards and cheques).<\/p><p>If you have an IP Plus card the electronic invoice will be issued automatically at the frequency you chose when the card was issued.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Where can I use the \u201cFatturazione IP\u201d service? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can request an electronic invoice via the \u201cFatturazione IP\u201d service at all <strong>IP service stations<\/strong> <strong>that provide the \u201cFatturazione IP\u201d service<\/strong>. If the service station where you refuelled does not provide the service you can request an electronic invoice directly from the operator at the station.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How is the VAT on fuel invoices calculated?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The invoice will display the prices net of VAT (22%); unit prices are also rounded to the sixth decimal place. The Taxable Amount (\u2018Imponibile\u2019) is calculated on the basis of this revised unit price.<\/p><p>For example, if the fuel transaction comes to \u20ac12.00 with a quantity of 8.010 litres and a unit price of \u20ac1.499, the IMPONIBILE (taxable amount) on the invoice will be \u20ac9.84 (excluding VAT) with a 22% IMPOSTA (tax) of \u20ac2.16.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1c30c4 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"a1c30c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0c5c8d5 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"0c5c8d5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ef8b86 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"1ef8b86\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b04db14 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"b04db14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4305f1d elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"4305f1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">Verifying registration with \u201cFatturazione IP\u201d<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I haven\u2019t received an email confirming my registration. What should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Check your email\u2019s spam folder. Emails are sent from the account <a href=\"mailto:noreplay@gruppoapi.com\">noreplay@gruppoapi.com<\/a>. The link to complete the registration process is valid for 24 hours, after which time it will be necessary to re-register.<\/p><p>If the problem persists fill out the <u>Write to us form <\/u>in the \u201cCustomer Service\" section of ip.gruppoapi.com.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What credentials do I need to access the \u201cFatturazione IP\u201d website and app?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Once you are registered you can access the service by typing in the email address (no certified email) provided during registration and your password.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I can\u2019t remember my password. How do I recover it?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you can\u2019t remember your password click on \u201cForgotten or expired password?\u201d on the app on the website. Remember that the password expires every 3 months. If your password has expired fill out the <u>Write to us form <\/u>in the \u201cCustomer Service\" section of ip.gruppoapi.com<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I have multiple company vehicles, can I provide more than once registration number? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes, you can indicate more than one number plate when registering<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I have a vehicle with no number plate, can I request an electronic invoice? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>No, it isn\u2019t possible to request an electronic invoice for vehicles with no number plate as a vehicle registration number must be provided by law<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I request an electronic invoice if I haven\u2019t filled out the PEC (certified email address) and SDI Code fields?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes, the PEC (certified email address) and SDI Code fields are not mandatory for registering and requesting electronic invoices<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6651af2 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"6651af2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa77826 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"fa77826\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6b4e05d elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"6b4e05d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9271da0 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"9271da0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfd45c8 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"bfd45c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">Verifying invoice requests <\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I request an electronic invoice? I am registered with the \u201cFatturazione IP\u201d service\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If a forecourt <strong>attendant <\/strong>refuelled your vehicle:<\/p><ul><li>having paid for your fuel access the app and click on the option \u201cShow QR CODE to Operator\u201d<\/li><li>show the QR CODE to the operator who, if enabled, will be able to confirm all the details associated with your account via the \u201cFatturazione IP\u201d app and automatically process your request. If they are not enabled, they will issue the invoice themselves<\/li><\/ul><p>If you refuelled using a pre-paid self-service pump <strong>with payment via OPT (or fuel card):<\/strong><\/p><ul><li>access the app or the personal section of the website and choose to submit your receipt,<\/li><li>then take a photo of the receipt and upload it onto the website (the image must be in jpg, jpeg, png or pdf format and a maximum of 2MB)<\/li><li>the system will process the information and you will be able to confirm and complete the information where necessary. If the operator is enabled via the \u201cFatturazione IP\u201d app the information connected with your account will make it possible to automatically process the invoice; if the operator isn\u2019t enabled, you will have to ask them to issue your invoice directly<\/li><\/ul><p>If you refuelled using a <strong>pre-paid self-service pump with payment via IP Pay:<\/strong><\/p><ul><li>after paying you can request an electronic invoice on the \u201cStazioni IP\u201d app<\/li><li>the required invoicing information will be processed automatically with the \u201cStazioni IP\u201d app. In this case you will be able to view the electronic invoice in the archive section of the \u201cFatturazione IP\u201d app<\/li><\/ul><p>If you refuelled using a <strong>pre-paid self-service pump with payment via Telepass Pay mobile payment<\/strong>, the required invoicing information will be processed directly by the payment app for the issuing of the invoice. Other mobile payments are not enabled for the issuance of electronic invoices<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I request an electronic invoice both when served by an attendant and using a self-service fuel pump? Even if I paid with a third-party mobile payment services app?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes, you can request an electronic invoice whenever you refuel using <strong>pre-paid self-service pumps, forecourt attendant pumps, IP Pay and Telepass Pay mobile payment.<\/strong><\/p><p>If you refuelled using a pre-paid self-service pump with payment <strong>via Telepass Pay mobile payment<\/strong>, the invoice will be processed directly by the payment app. Other mobile payments are not enabled for the issuance of electronic invoices.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c8f2ca elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"7c8f2ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fc97410 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"fc97410\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af08ebf elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"af08ebf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-239228e elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"239228e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b8ffa2 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"9b8ffa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">2.4.\tChecking invoice status <\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">A long time has passed since I requested an invoice and I still can\u2019t see it on the website of the Agenzia delle Entrate. Who can I ask for information?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you requested the invoice via the app or the website and over 10 days have passed, go to the archive section of the app or the reserved area of the website and check the status of the invoice. The meaning of every status is summarised below:<\/p><table width=\"98%\"><tbody><tr><td width=\"18%\"><p>Description of status<\/p><\/td><td width=\"81%\"><p>Meaning of status<\/p><\/td><\/tr><tr><td width=\"18%\"><p>Being processed<\/p><\/td><td width=\"81%\"><p>The electronic invoice procedure has been opened correctly<\/p><\/td><\/tr><tr><td width=\"18%\"><p>Sent to intermediary<\/p><\/td><td width=\"81%\"><p>The electronic invoice request has been forwarded to the service station manager to process the invoice<\/p><\/td><\/tr><tr><td width=\"18%\"><p>Undergoing checks<\/p><\/td><td width=\"81%\"><p>During processing an error was identified in the fields submitted following the OCR reading and it isn\u2019t possible to complete the invoice<\/p><\/td><\/tr><tr><td width=\"18%\"><p>Noncompliant receipt<\/p><\/td><td width=\"81%\"><p>During processing an error was identified in the reading of the submitted receipt<\/p><\/td><\/tr><tr><td width=\"18%\"><p>Submitted<\/p><\/td><td width=\"81%\"><p>The invoice has been processed and sent for validation to the SDI (<em>Sistema di Interscambio<\/em>, public exchange system) which has up to 5 days to process it (average time &lt;24 hours)<\/p><\/td><\/tr><tr><td width=\"18%\"><p>Issued<\/p><\/td><td width=\"81%\"><p>The invoice has been processed and authorised by the SDI and is automatically uploaded in the archive area and in the online <em>cassetto fiscale<\/em> tax archive service of the <em>Agenzia delle Entrate<\/em><\/p><\/td><\/tr><tr><td width=\"18%\"><p>Rejected<\/p><\/td><td width=\"81%\"><p>The invoice has been processed and sent for validation to the SDI which has rejected it, requesting the correction of specific fields<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>If the status of the invoice is:<\/p><p>\u201cBeing processed\u201d or \u201cUndergoing checks\u201d or \u201cIssued\u201d you can fill out the <u>Write to us form <\/u>in the \u201cCustomer Service\" section of ip.gruppoapi.com, entering the Invoice ID<\/p><ul><li>For \u201cSent to intermediary\u201d, contact the manager of the service station where you purchased your fuel<\/li><li>For \u201cNoncompliant receipt\u201d you can fill out the <u>Write to us form <\/u>in the \u201cCustomer Service\" section of ip.gruppoapi.com, providing a copy of the receipt<\/li><li>For \u201cRejected\u201d you must check and update the details in your personal section and fill out the <u>Write to us form <\/u>in the \u201cCustomer Service\" section of ip.gruppoapi.com in order to reissue the invoice<\/li><\/ul><p>If you requested the invoice from a service station operator contact them directly for more information.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">The invoice has been issued but it contains errors. Who should I contact?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you requested the invoice via the app or the website and it contains errors fill out the <u>Write to us form <\/u>in the \u201cCustomer Service\" section of ip.gruppoapi.com, entering the Invoice ID and the correct information.<\/p><p>If you requested the invoice from a service station operator contact them directly for more information.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8c0dca elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"e8c0dca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-492db12 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"492db12\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66e3cc9 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"66e3cc9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0fd9104 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"0fd9104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ae710e elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"1ae710e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">Consultation\/Cancellation\/Changing Account data<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Where can I find my electronic invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can find details on the electronic invoices you have requested by accessing the app or going to the archive section in the reserved area of the website. Once issued, you will be able to view the document in the reserved area of the website and in your <em>cassetto fiscale <\/em>tax archive service as per the processing times of the <em>Agenzia delle Entrate<\/em><\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I find out about the status of my invoice request?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you have enabled push notifications on the \u201cFatturazione IP\u201d app you will be sent updates on the status of your invoice directly via the app.<\/p><p>You can find the list of electronic invoices you have requested and their status on the app or in the archive section of your reserved area of the website<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I want to cancel my registration with the Electronic invoicing service. What do I need to do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can cancel your registration with the \u201cFatturazione IP\u201d service in the dedicated section of the app.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I edit the data I submitted when registering with the \u201cFatturazione IP\u201d service? What do I need to do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can edit the personal data (but not email address) and invoicing data you submitted when registering in the dedicated section of your profile<strong>.<\/strong><\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Is it possible to change the email address I provided when registering? What do I need to do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>It isn\u2019t possible to alter the registration email address. You can cancel your account and register again with a new email address.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97a3e50 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"97a3e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b672dd elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"2b672dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63493af elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"63493af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14b794b elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"14b794b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c369436 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"c369436\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">App malfunction<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">The app isn\u2019t working: what can I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If the \u201cFatturazione IP\u201d app isn\u2019t working properly (for example, it freezes or you can\u2019t access it): first of all check if there are new updates available for the \u201cStazioni IP\u201d app, then restore the app data by uninstalling and reinstalling it. If the problem persists fill out the <u>Write to us form <\/u>in the \u201cContact us\u201d section of the \u201cStazioni IP\u201d app or the \u201cCustomer Service\" section of ip.gruppoapi.com.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0bc66c elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"b0bc66c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-grande\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d46f079 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"d46f079\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8431b81 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"8431b81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-665c1c5 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-titolo-e-testo\" data-id=\"665c1c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"titolo-e-testo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='titolo-e-testo'><H2 class='tet-titolo custom-heading-large' style=''>Fidelity Programme<\/H2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e625e17 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"e625e17\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab87f97 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"ab87f97\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f55751 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"8f55751\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7e1931 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"c7e1931\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">Account and Login<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I register for the IPi\u00f9 programme? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Just download the new version of the \u201c<strong>Stazioni IP\u201d app <\/strong>(available from the <a href=\"https:\/\/apps.apple.com\/it\/app\/stazioni-ip\/id1081801246\"><u>App Store<\/u><\/a> and <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.totalerg.app.android&amp;hl=it\"><u>Google Play<\/u> )<\/a> and complete the registration process. You can also register by presenting your <strong>Italian<\/strong> <strong>Health Card<\/strong> at a participating IP service station. It isn\u2019t currently possible to register via the self-service machines.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What if I was registered with the old IP BOX Pi\u00f9 programme?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The IP BOX Pi\u00f9 programme has ended, to access the new Pi\u00f9 programme you will have to download or update your \u201cStazioni IP\u201d app and proceed with a new registration.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What if I already have a physical card or an ERG or TOTAL ERG card?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The new IPi\u00f9 programme involves the use of a virtual card and so physical loyalty cards (e.g. ERG or TOTAL ERG cards) are no longer valid. You can see the number of the new virtual card in the IPi\u00f9 section of the \u201cStazioni IP\u201d app.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How does the welcome bonus work?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you are a new customer you will receive a welcome bonus of 70 points once you have finished registering for the \u201cStazioni IP\u201d app. If you registered using an Italian Health Card you will only see the points after making your first transaction. Your receipt will show, among other things, also the total number of points you have accumulated.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I have more than one account? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Users must register with the IPi\u00f9 programme in their own name and with their own <em>Codice Fiscale<\/em> (tax code) and so it is not possible to access the programme with multiple accounts.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I register if I am a minor? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>No, only adult customers may register with the programme.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I\u2019ve forgotten my password. How can I recover my password?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you have already registered click on the \u201cForgotten your password?\u201d link on the \u201cStazioni IP\u201d app and type in your email address. You will receive a link to create a new password.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I haven\u2019t received the registration confirmation code, what should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The confirmation code is sent by SMS. Check that the phone number you provided is correct and that your connection is working. If you don\u2019t receive it you can request another one when the waiting time indicated on the code confirmation screen has elapsed. If you still haven\u2019t received it fill out the Write to us\u00a0form by clicking <u>HERE<\/u>.<\/p><p>\u00a0<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I edit the data I submitted when registering?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes, you can edit it in the account management section of the \u201cStazioni IP\u201d app or the website. You can change the email address, telephone number, password, consent choices, payment method associated with IP Pay and address. N.B.:<strong> <em>Codice Fiscale <\/em>(tax code), name, surname and date of birth cannot be changed. <\/strong>For further assistance fill out the Write to us\u00a0form by clicking <u>HERE<\/u>.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I want to cancel my registration with the IPi\u00f9 programme. What do I need to do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can cancel your registration with the IPi\u00f9 programme in the \u201cEliminate user\u201d section of the \u201cStazioni IP\u201d app.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can IP cancel my registration with the IPi\u00f9 programme?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>No, IP cannot cancel your registration with the IPi\u00f9 programme but if you do not use it for more than 6 months you will go back to the previous level.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">The \u201cStazioni IP\u201d app isn\u2019t working properly. What should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If the \u201cStazioni IP\u201d app isn\u2019t working properly (for example, it freezes or you can\u2019t access it): first of all check if there are new updates available for the \u201cStazioni IP\u201d app, then restore the app data by uninstalling and reinstalling it. For further assistance fill out the Write to us\u00a0form by clicking <u>HERE<\/u>.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What happens if I lose the device on which I installed the app?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You will now be able to re-access your account using the new password.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d52b05 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"1d52b05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45a2d52 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"45a2d52\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d98b60 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"4d98b60\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1cdfb5 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"a1cdfb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">IPi\u00f9 Programme<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What are the main features of the new IPi\u00f9 programme? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>As well as guaranteeing you fantastic and advantageous rewards through the points scheme, the IPi\u00f9 programme continuously engages you with interactive content and challenges based on your habits and interests so you can accumulate more points and win rewards. Its main features are:<\/p><p><strong>IPi\u00f9 levels<\/strong>: there are 3 levels, which correspond to your points total: Ipi\u00f9, Ipi\u00f9 Gold, Ipi\u00f9 Platinum. Each level enables you to access exclusive advantages, new rewards from the catalogue and dedicated experiences.<\/p><p><strong>Recurring bonuses<\/strong>: you will receive rewards on special occasions (e.g. birthdays, public holidays) or on the basis of specific activities, aimed at encouraging you to participate in the programme.<\/p><p><strong>Badges<\/strong>: virtual medals that identify you with a passion or lifestyle which you can acquire by answering short surveys designed to get to know you better and understand your consumption habits.<\/p><p><strong>Challenges<\/strong>: made up of quizzes and missions designed for you. By completing the challenges you can access the next levels and obtain more rewards.<\/p><p><strong>Competitions<\/strong>: offer the chance of participating in a prize draw with instant results every time you refuel.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I accumulate points?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can accumulate points every time you refuel at IP service stations that participate in the IPi\u00f9 programme, for a value of <strong>1 point per litre <\/strong>of fuel purchased from <strong>self-service pumps<\/strong> and <strong>2 points for every litre<\/strong> purchased from <strong>fuel attendant pumps<\/strong>.<\/p><p>Points can be accumulated:<\/p><ul><li>At participating service stations, identifiable using the store locator on the app<\/li><li>For purchases of all petrol, diesel, LPG and methane products<\/li><li>Using the following payment methods: bank cards, IP Pay and cash. It isn\u2019t possible to accumulate points by paying with Fuel Cards or Fuel Vouchers (electronic or virtual) or with mobile payments (e.g. Tinaba, Telepass Pay)<\/li><\/ul><p>You can also accumulate points by exploring the IPi\u00f9 section and taking the surveys designed for you.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I check how many points I have? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can check your points balance on the \u201cStazioni IP\u201d app but also by asking at your IP service station, contacting Customer Service or visiting the Reserved Area of the website.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What are the badges and how do they work? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The new IPi\u00f9 programme offers the possibility of acquiring Badges, little medals which you can use to identify yourself with a passion or lifestyle. Go to the IPi\u00f9 section, explore the available challenges and take the quizzes to win all the badges you want, gain more points and unblock new missions.<\/p><p>You can find the quizzes on the app but they will also be promoted with push notifications. Each badge acquired will also earn you 50 bonus points.<\/p><p>You can have up to 5 badges that don\u2019t expire, for a maximum total of 250 points.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I find out whether a service station is participating in the IPi\u00f9 programme? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Open the \u201cStazioni IP\u201d app, go to the map section and view the service station you are interested in. You will find all the information on the services they offer and whether or not they participate in the IPi\u00f9 programme in the \u201cSee details\u201d section.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I use all payment methods to accumulate points?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can accumulate points using the following payment methods: bank cards, IP Pay and cash at participating service stations. You cannot accumulate points using Fuel Vouchers (electronic or virtual) or Fuel Cards or by making mobile payments.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How long does the IPi\u00f9 loyalty programme last?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>To find out the expiry date of the IPi\u00f9 programme, see the regulations at ip.gruppoapi.com<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What rewards can I claim? Where can I find the catalogue? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>With the new IPi\u00f9 programme you can win different types of rewards. Check out the catalogue in the Your rewards section of the \u201cStazioni IP\u201d app:<\/p><p><strong>Fuel discount vouchers <\/strong>(3, 5, 10, 15, 25, 35, 40, 50 and 100 euro) which you can see and claim in the Your rewards section of the \u201cStazioni IP\u201d app. You can use them to pay a service station operator when refuelling or via IP Pay.<\/p><p><strong>Discounts and e-vouchers <\/strong>which you can use at programme Partner sites. You can view and claim these in the Your rewards section of the \u201cStazioni IP\u201d app.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I request fuel discount vouchers in service stations?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes, you can request them at service stations by communicating the points upload code available on the app to earn them as a loyalty customer or by using your Italian Health Card. In the latter case, you will have to generate a PIN in the profile section of the app by clicking on \u201crequest PIN\u201d and then communicate it to the operator in order to request the vouchers.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I pay for fuel with the points I have accumulated?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You cannot use your points to pay for fuel with the new IPi\u00f9 programme. However, it will be possible to pay for fuel directly with the points you have accumulated at a later date following the launch of the programme.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I refuelled but didn\u2019t accumulate any points. Why not? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Check that the fuel you purchased:<\/p><ul><li>Was one of the following products: petrol, diesel, LPG or methane.<\/li><li>Was paid for with bank cards, IP Pay or cash.<\/li><li>Was at a participating service station.<\/li><\/ul><p>For further assistance fill out the Write to us\u00a0form by clicking <u>HERE<\/u>.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What should I do if I don\u2019t hear about the promotions? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The IPi\u00f9 programme offers a continuous stream of new promotions, competitions and initiatives for you.\u00a0If you don\u2019t receive the communications on the promotions make sure you have given your voluntary consent in the Privacy section and on the \u201cStazioni IP\u201d app. You will also be able to view the IPi\u00f9 privacy notice in this section.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I get bonus points?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>There are lots of types of Bonus Points that enable you to accumulate points and more:<\/p><p><strong>New customer welcome bonus<\/strong>: customers that register for the programme are awarded 70 points on signing up (via the app or POS terminal).<\/p><p><strong>Recurring bonus<\/strong>: that you will receive in correspondence with recurring events (birthdays etc.), with 20 points awarded for each event attended.<\/p><p><strong>Refer a friend<\/strong>: reserved for customers that introduce a friend to the programme, it awards 50 points for every new user that customers register using a friend code (up to 3 per calendar year).<\/p><p><strong>Badge: <\/strong>reserved for customers that participate in periodic surveys, it awards 50 points and medals for answering the questions in the surveys.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I can\u2019t manage to use my promotional code, what should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Promotional codes should be inserted in the \u201cHave you received a code?\u201d section in the profile area of the \u201cStazioni IP\u201d app. Check you have typed in your code correctly. To make things easier, you can also scan your code. For further assistance fill out the Write to us\u00a0form by clicking <u>HERE<\/u>.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I invite a friend to register with the Ipi\u00f9 programme?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>To refer a friend to the programme, and obtain 50 points, you have to share with them the code you can find in the \u201cRefer a friend\u201d section. You can either copy the code or share it via the channel you prefer. Remember that you can present a maximum of 3 friends per calendar year, the dedicated section will remind you how many friends you have already referred.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I donate my points?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can request to donate your points once per calendar year (January to December) in the dedicated section of the \u201cStazioni IP\u201d app.<\/p><p>Insert your customer code and select the number of points you wish to donate, choosing from a list of available amounts. When this operation is completed the recipient will receive a notification together with the donated points.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7328c1 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"e7328c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-adf2cd2 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"adf2cd2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b9b7e9 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"7b9b7e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ac3d5b elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"0ac3d5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">IP Pay<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I activate the IP Pay service?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The IP Pay service is available to all users registered with the IPi\u00f9 programme. Once you have completed the registration process choose a payment method: credit\/debit card or, for enabled devices, Apple Pay or Google Pay, inserting the confirmation code if required by your bank.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I use the app for refuelling without activating geolocation?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>No, you can\u2019t use the payment function without granting the app authorisation to use geolocation.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What types of fuel can I pay with using the IP Pay service?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The \u201cStazioni IP\u201d app recognises your position thanks to geolocation. When you open the \u201cStazioni IP\u201d app to refuel you will see the list of pumps available at the service station. If two stations are very close together you\u2019ll be able to indicate where you want to refuel.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I pay for fuel via the app? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>To pay with the \u201cStazioni IP\u201d app just go to a service station that accepts IP Pay and stop at a self-service pump. Open the section of the app dedicated to IP Pay and indicate the pump, the amount and any fuel discounts you wish to use.<\/p><p>When you have finished refuelling, click on PAY and follow the instructions without closing the application. When you have finished you will see a summary with the details of the transaction.<\/p><p>The debited amount will correspond with this transaction, which can be viewed in the list of transactions. If you are unable to refuel, the pre-authorisation will be cancelled by the bank that issued the credit card.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What payment methods are accepted?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>With the exception of LPG and methane, you can use IP Pay when purchasing fuel at pre-paid self-service pumps.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What payment methods are accepted?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can use Visa, Maestro, Mastercard and American Express credit\/debit cards.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What do I do if my payment card has expired?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Update the information, inserting the details of the new card. You can change your payment methods at any time in the payment methods section of the \u201cStazioni IP\u201d app.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What do I do if I have problems with my credit card?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>For problems connected specifically with your credit card contact the bank that issued your card directly.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I know if my payment has been successful? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can view the digital receipt on the \u201cStazioni IP\u201d app. In addition, if you check the \u201cAlways send me a summary of my transactions by email\u201d option in the payments section you will receive the same receipt at the email address provided. You can also select this option when activating the IP Pay service.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I request an electronic invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes. You can provide the required information for electronic invoicing in the dedicated section of IP Pay on the \u201cStazioni IP\u201d app. To request an electronic invoice just activate the \u201cFatturazione Elettronica IP\u201d option available to IP customers with <em>Partita IVA<\/em> (VAT number). The document will be conserved in your <em>cassetto fiscale<\/em> tax archive service as per the processing times of the <em>Agenzia delle Entrate<\/em> and on the \u201cFatturazione IP\u201d app.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1a4abe elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"f1a4abe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97e575c elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"97e575c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Electronic invoice Requesting informationWhen can an electronic invoice be requested? Electronic invoicing is a service available to customers in possession of a Partita IVA (VAT number) which enables them to access the tax breaks provided by law (Italian Budget Law 2018). To request an electronic invoice you must pay for your fuel using traceable payment [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-19152","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Test2 - IP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ip.gruppoapi.com\/en\/test2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Test2 - IP\" \/>\n<meta property=\"og:description\" content=\"Electronic invoice Requesting informationWhen can an electronic invoice be requested? 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