{"id":8026,"date":"2022-12-15T11:17:26","date_gmt":"2022-12-15T10:17:26","guid":{"rendered":"https:\/\/ip.gruppoapi.com\/faqs\/"},"modified":"2026-07-29T16:03:05","modified_gmt":"2026-07-29T14:03:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ip.gruppoapi.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8026\" class=\"elementor elementor-8026 elementor-4784\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34afdbd elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"34afdbd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-363ee9a elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"363ee9a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12f8582 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-titolo-e-testo\" data-id=\"12f8582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"titolo-e-testo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='titolo-e-testo'><H2 class='tet-titolo custom-heading-large' style=''>Fidelity Programme<\/H2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a43f657 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"a43f657\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d1b937b elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"d1b937b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47dd9e6 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"47dd9e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">IPi\u00f9 Programme<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What are the main features of the new IPi\u00f9 programme? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>As well as guaranteeing you fantastic and advantageous rewards through the points scheme, the IPi\u00f9 programme continuously engages you with interactive content and challenges based on your habits and interests so you can accumulate more points and win rewards. Its main features are:<\/p><p><strong>IPi\u00f9 levels<\/strong>: there are 3 levels, which correspond to your points total: Ipi\u00f9, Ipi\u00f9 Gold, Ipi\u00f9 Platinum. Each level enables you to access exclusive advantages, new rewards from the catalogue and dedicated experiences.<\/p><p><strong>Recurring bonuses<\/strong>: you will receive rewards on special occasions (e.g. birthdays, public holidays) or on the basis of specific activities, aimed at encouraging you to participate in the programme.<\/p><p><strong>Badges<\/strong>: virtual medals that identify you with a passion or lifestyle which you can acquire by answering short surveys designed to get to know you better and understand your consumption habits.<\/p><p><strong>Challenges<\/strong>: made up of quizzes and missions designed for you. By completing the challenges you can access the next levels and obtain more rewards.<\/p><p><strong>Competitions<\/strong>: offer the chance of participating in a prize draw with instant results every time you refuel.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I accumulate points?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can accumulate points every time you refuel at IP service stations that participate in the IPi\u00f9 programme, for a value of <strong>1 point per litre <\/strong>of fuel purchased from <strong>self-service pumps<\/strong> and <strong>2 points for every litre<\/strong> purchased from <strong>fuel attendant pumps<\/strong>.<\/p><p>Points can be accumulated:<\/p><ul><li>At participating service stations, identifiable using the store locator on the app<\/li><li>For purchases of all petrol, diesel, LPG and methane products<\/li><li>Using the following payment methods: bank cards, IP Pay and cash. It isn\u2019t possible to accumulate points by paying with Fuel Cards or Fuel Vouchers (electronic or virtual) or with mobile payments (e.g. Tinaba, Telepass Pay)<\/li><\/ul><p>You can also accumulate points by exploring the IPi\u00f9 section and taking the surveys designed for you.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I check how many points I have? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can check your points balance on the \u201cStazioni IP\u201d app but also by asking at your IP service station, contacting Customer Service or visiting the Reserved Area of the website.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What are the badges and how do they work? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The new IPi\u00f9 programme offers the possibility of acquiring Badges, little medals which you can use to identify yourself with a passion or lifestyle. Go to the IPi\u00f9 section, explore the available challenges and take the quizzes to win all the badges you want, gain more points and unblock new missions.<\/p><p>You can find the quizzes on the app but they will also be promoted with push notifications. Each badge acquired will also earn you 50 bonus points.<\/p><p>If you do not complete the quiz, you will not get the badge and will not have a subsequent opportunity to obtain it. If, however, you already have the badge, you can participate in any new Missions linked to it.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I find out whether a service station is participating in the IPi\u00f9 programme? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Open the \u201cStazioni IP\u201d app, go to the map section and view the service station you are interested in. You will find all the information on the services they offer and whether or not they participate in the IPi\u00f9 programme in the \u201cSee details\u201d section.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I use all payment methods to accumulate points?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can accumulate points using the following payment methods: bank cards, IP Pay and cash at participating service stations. You cannot accumulate points using Fuel Vouchers (electronic or virtual) or Fuel Cards or by making mobile payments.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How long does the IPi\u00f9 loyalty programme last?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>To find out the expiry date of the IPi\u00f9 programme, see the regulations at ip.gruppoapi.com<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What rewards can I claim? Where can I find the catalogue? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>With the new IPi\u00f9 programme you can win different types of rewards. Check out the catalogue in the Your rewards section of the \u201cStazioni IP\u201d app:<\/p><p><strong>Fuel discount vouchers <\/strong>(3, 5, 10, 15, 25, 35, 40, 50 and 100 euro) which you can see and claim in the Your rewards section of the \u201cStazioni IP\u201d app. You can use them to pay a service station operator when refuelling or via IP Pay.<\/p><p><strong>Discounts and e-vouchers <\/strong>which you can use at programme Partner sites. You can view and claim these in the Your rewards section of the \u201cStazioni IP\u201d app.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I request fuel discount vouchers in service stations?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes, you can request them at service stations by communicating the points upload code available on the app to earn them as a loyalty customer or by using your Italian Health Card. In the latter case, you will have to generate a PIN in the profile section of the app by clicking on \u201crequest PIN\u201d and then communicate it to the operator in order to request the vouchers.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I pay for fuel with the points I have accumulated?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You cannot use your points to pay for fuel with the new IPi\u00f9 programme. However, it will be possible to pay for fuel directly with the points you have accumulated at a later date following the launch of the programme.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I refuelled but didn\u2019t accumulate any points. Why not? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Check that the fuel you purchased:<\/p><ul><li>Was one of the following products: petrol, diesel, LPG or methane.<\/li><li>Was paid for with bank cards, IP Pay or cash.<\/li><li>Was at a participating service station.<\/li><\/ul><p>For further assistance fill out the Write to us\u00a0form by clicking <u>HERE<\/u>.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What should I do if I don\u2019t hear about the promotions? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The IPi\u00f9 programme offers a continuous stream of new promotions, competitions and initiatives for you.\u00a0If you don\u2019t receive the communications on the promotions make sure you have given your voluntary consent in the Privacy section and on the \u201cStazioni IP\u201d app. You will also be able to view the IPi\u00f9 privacy notice in this section.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I get bonus points?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>There are lots of types of Bonus Points that enable you to accumulate points and more:<\/p><p><strong>New customer welcome bonus<\/strong>: customers that register for the programme are awarded 70 points on signing up (via the app or POS terminal).<\/p><p><strong>Recurring bonus<\/strong>: that you will receive in correspondence with recurring events (birthdays etc.), with 20 points awarded for each event attended.<\/p><p><strong>Refer a friend<\/strong>: reserved for customers that introduce a friend to the programme, it awards 50 points for every new user that customers register using a friend code (up to 3 per calendar year).<\/p><p><strong>Badge: <\/strong>reserved for customers that participate in periodic surveys, it awards 50 points and medals for answering the questions in the surveys.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I can\u2019t manage to use my promotional code, what should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Promotional codes should be inserted in the \u201cHave you received a code?\u201d section in the profile area of the \u201cStazioni IP\u201d app. Check you have typed in your code correctly. To make things easier, you can also scan your code. For further assistance fill out the Write to us\u00a0form by clicking <a href=\"https:\/\/ip.gruppoapi.com\/contatti\/en\/write-us\/ipiu\"><u>HERE<\/u><\/a>.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I invite a friend to register with the Ipi\u00f9 programme?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>To refer a friend to the programme, and obtain 50 points, you have to share with them the code you can find in the \u201cRefer a friend\u201d section. You can either copy the code or share it via the channel you prefer. Remember that you can present a maximum of 3 friends per calendar year, the dedicated section will remind you how many friends you have already referred.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I donate my points?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can request to donate your points once per calendar year (January to December) via the POS of the fuel distributor Manager.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b436004 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"b436004\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37fb19d elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"37fb19d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fe96b69 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"fe96b69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2603c3d elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-box_base_con_pulsanti\" data-id=\"2603c3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"box_base_con_pulsanti.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"box-base-con-pulsanti check-height\" style=\"background-color: #F5F5F5;\"><div class=\"testi\"><div class=\"icona-centrale\"><img decoding=\"async\" src=\"https:\/\/ip.gruppoapi.com\/wp-content\/uploads\/2023\/03\/badge_App_Store-1-e1698673870518.png\" alt=\"\"><\/div><H2 class='titolo custom-heading-medium' style=''>Stazioni IP App for iOS<\/H2><div class='sottotitolo-box-base custom-text-base'><p>All the features, always with you, and exclusive promotions!<\/p><\/div><\/div><div class=\"pulsanti-box-base\"><a href=\"https:\/\/apps.apple.com\/it\/app\/stazioni-ip\/id1081801246\" class=\"pulsante\" style=\"background-color: white;\">App Store<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-872826b elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"872826b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4460b3c elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-box_base_con_pulsanti\" data-id=\"4460b3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"box_base_con_pulsanti.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"box-base-con-pulsanti check-height\" style=\"background-color: #F5F5F5;\"><div class=\"testi\"><div class=\"icona-centrale\"><img decoding=\"async\" src=\"https:\/\/ip.gruppoapi.com\/wp-content\/uploads\/2023\/03\/badge_Play_Store-e1698673849206.png\" alt=\"\"><\/div><H2 class='titolo custom-heading-medium' style=''>Stazioni IP App for  Android<\/H2><div class='sottotitolo-box-base custom-text-base'><p>All the features, always with you, and exclusive promotions!<\/p><\/div><\/div><div class=\"pulsanti-box-base\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.totalerg.app.android&hl=it\" class=\"pulsante\" style=\"background-color: white;\">Play Store<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-973f412 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"973f412\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8524f05 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"8524f05\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87bd69a elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"87bd69a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-grande\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb8e8ab elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"bb8e8ab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd3e679 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"dd3e679\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a668c98 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-titolo-e-testo\" data-id=\"a668c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"titolo-e-testo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='titolo-e-testo'><H2 class='tet-titolo custom-heading-large' style=''>Electronic invoice <\/H2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0a79e2d elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"0a79e2d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-216cab1 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"216cab1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61603c9 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"61603c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec64ef5 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"ec64ef5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #1388E6;\">Requesting information<\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">IP Electronic Invoicing System \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">Please note that, starting from 1 July 2026, the electronic invoicing system provided by IP will no longer be available. From that date onwards, to obtain an invoice for fuel purchases made at our service stations, please contact the relevant station operator directly within the time limits required by law. If you have already registered for the service, you will be able to download copies of invoices previously requested from the platform until 30 June 2026.<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Until when must I request an electronic invoice for a fuel purchase?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">The request for an electronic invoice must be made at the time of refuelling, by providing all required invoicing data.\n\tThe 12-day deadline set by tax regulations refers to the issuance of the invoice by the operator, not to the time within which the customer may submit a request. For this reason, a request made after refuelling may not allow the invoice to be issued correctly, especially if the transaction has already been finalised for tax purposes.\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I need a copy of an invoice requested before 01 July 2026\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">If you did not download, by 30 June 2026, an invoice requested through the IP invoicing system, you may still request a copy by completing the electronic invoicing web form available on our corporate website in the \u201cWrite to us\u201d section of Customer Support.<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Who should I contact for my fuel invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">The invoice for fuel purchases is issued by the operator of the service station where the purchase was made.\n\tOur company supplies the product to the operator, but the sale to the end customer is carried out by the operator, who is therefore responsible for issuing the invoice and the related data.\n\tFor requests regarding issuance, verification, or correction of invoices, please contact the station operator directly, who will be able to provide support according to the applicable procedure.\n\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">When can an electronic invoice be requested?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">Electronic invoicing is available to VAT-registered customers who pay for fuel using traceable payment methods such as fuel cards, credit cards, debit cards, or cheques. In these cases, the invoice can be requested at all IP service stations and, in compliance with current regulations, allows VAT deductibility and cost deductibility.\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What data is required for invoicing?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">To request an electronic invoice, it is necessary to provide the customer\u2019s identification data and the information required for the correct issuance and receipt of the invoice, according to the procedure used by the service station or system.\n\tCustomer identification data: first and last name or company name, VAT number and tax code (if required). A contact email or telephone number may also be requested, and in some cases, depending on the procedure used, the vehicle registration plate.\n\tInvoice receipt data: address, certified email (PEC) or SDI code for invoice receipt, and, if applicable, indication of the split payment mechanism. Additional data may only be requested if required by the service station procedure or invoicing system used.\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How must I pay to request an electronic invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">\tTo request an electronic invoice, you must pay for the fuel using traceable payment methods, including fuel cards, credit cards, debit cards, and cheques.\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Where can electronic invoicing be requested at IP service stations?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">You can request an electronic invoice at all IP service stations.\n\tThe invoice can be requested directly from the operator, who is the party responsible for tax purposes for issuing the invoice.\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How is VAT calculated on fuel invoices?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">On the invoice, prices are shown excluding 22% VAT. A rounding adjustment is applied to the unit price (to six decimal places). The taxable amount is calculated as the quantity multiplied by the adjusted unit price.\n\tFor example, for a \u20ac12.00 refuelling, quantity 8.010 and a unit price of \u20ac1.499 shown on the receipt, the invoice will show a taxable amount of \u20ac9.84 (excluding VAT) and VAT (22%) of \u20ac2.16.\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I request an electronic invoice for a vehicle without a number plate?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">No, it is not possible to request an electronic invoice for vehicles without a number plate, as the plate is a mandatory requirement under applicable regulations.\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I request an electronic invoice without providing a PEC email address and SDI code?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes, it is possible to request an electronic invoice even without providing a PEC email address or SDI code. These details are not mandatory either for registration or for requesting invoice issuance.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I request electronic invoicing for both attended refuelling and self-service refuelling? Even if I have paid using a third-party app enabled for mobile payment services?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">\tYes, you can request electronic invoicing for all refuelling types, including self-service prepay, attended service, DRIV&PAY, and Telepass Pay mobile payment.\n\tIf you refuel using self-service prepay with Telepass Pay, the invoice will be processed directly by the payment application. Other mobile payment systems are not enabled for electronic invoice issuance.\n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">The invoice has been issued but it is incorrect. Who should I contact?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">You should contact the station operator directly for any issues or queries.\n\tOur company supplies the product to the operator, who carries out the final sale to the customer and is therefore responsible for issuing the invoice. \n<\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Where can I find my electronic invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can view your electronic invoice in your online tax portal (\u201ccassetto fiscale\u201d), according to the processing times of the Italian Revenue Agency. We recommend activating the storage function in the SDI system, which will allow you to access any electronic invoice you have requested, regardless of the date of issue.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I check if a service station uses the \u201cFattura 1 Click\u201d app?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>To check whether a service station participates in the \u201cFattura 1 Click\u201d service, you can consult the map available within the app. If the station appears on the map, this confirms participation in the service.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I request a credit note for an incorrectly issued invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\">If an invoice contains incorrect data, the customer may report it to the operator or customer support and request verification of the document. In the case of invoicing errors, a credit note may be issued, where permitted under fiscal regulations, within one year of the transaction; if necessary, a corrected invoice may be issued.\n\n<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6126add elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"6126add\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b09925 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"5b09925\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e2ced3d elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"e2ced3d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-86fcbe7 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"86fcbe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-grande\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04460b9 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"04460b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-37cf751 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"37cf751\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c00841 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-box_base_con_pulsanti\" data-id=\"3c00841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"box_base_con_pulsanti.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"box-base-con-pulsanti check-height\" style=\"background-color: #F5F5F5;\"><div class=\"testi\"><div class=\"icona-centrale\"><img decoding=\"async\" src=\"https:\/\/ip.gruppoapi.com\/wp-content\/uploads\/2023\/01\/badge_App_Store-1.png\" alt=\"\"><\/div><H2 class='titolo custom-heading-medium' style=''>App IP Invoicing for iOS<\/H2><div class='sottotitolo-box-base custom-text-base'><p>The IP service made available to customers with VAT.<\/p><\/div><\/div><div class=\"pulsanti-box-base\"><a href=\"https:\/\/apps.apple.com\/it\/app\/fatturazione-ip\/id1446281289\" class=\"pulsante\" style=\"background-color: white;\">App Store<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d43b3fb elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"d43b3fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d237a27 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-box_base_con_pulsanti\" data-id=\"d237a27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"box_base_con_pulsanti.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"box-base-con-pulsanti check-height\" style=\"background-color: #F5F5F5;\"><div class=\"testi\"><div class=\"icona-centrale\"><img decoding=\"async\" src=\"https:\/\/ip.gruppoapi.com\/wp-content\/uploads\/2023\/01\/badge_Play_Store.png\" alt=\"\"><\/div><H2 class='titolo custom-heading-medium' style=''>App IP Invoicing for Android<\/H2><div class='sottotitolo-box-base custom-text-base'><p>The IP service made available to customers with VAT.<\/p><\/div><\/div><div class=\"pulsanti-box-base\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.italianapetroli.fatturazione.app.android\" class=\"pulsante\" style=\"background-color: white;\">Play Store<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77a7f87 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"77a7f87\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc49a95 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"bc49a95\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42b5e71 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"42b5e71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-grande\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae39e3e elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"ae39e3e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a061c3 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"9a061c3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a156b72 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"a156b72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #2FA2FF;\">Relating to IP service stations <\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What happens if I have an issue at the pump and don\u2019t receive part or all of the fuel I selected? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you have your receipt, but never received the fuel you paid for, there is no problem getting that fuel.<\/p><p>Return with your receipt to the service station in question within 3 months of the date it was issued and show it to a staff member.<\/p><p>Alternatively:<\/p><p>You can also use the automatic payment machine, simply by following these steps:<\/p><p>1.\u00a0\u00a0\u00a0 press the \u201crimborso\u201d button on the automatic payment machine at the station <br \/>2.\u00a0\u00a0\u00a0 insert the numeric code that you will find towards the bottom of the receipt<br \/>3.\u00a0\u00a0\u00a0 select the \u201cOK\u201d button<br \/>4.\u00a0\u00a0\u00a0 select the pump that you will use<br \/>5.\u00a0\u00a0\u00a0 fill up.<\/p><p>If you have your receipt, but never received the fuel you paid for, you can request a refund.<br \/><br \/>\u2981 If the receipt shows that the owner of the pump in question is managed by a third party, ie NOT IP Services S.r.l, request your refund directly from the service station staff.<br \/>the staff member does not refund you or, for any reason you are unable to get back to the service station in question, fill in the online form in the \u201cService station outlet feedback\u201d section. IP will organise a refund within 7 days of receiving any information necessary and completing the relevant checks.<\/p><p><br \/>\u2981 If the receipt was issued by IP Services S.r.l., you can call free phone 800 987 887 or fill in the online form in the <a href=\"https:\/\/www.gruppoapi.com\/contatti\/it\/scrivici\/segnalazioni-pv\">\u201cService station outlet feedback\u201d<\/a> section. IP will organise a refund within 7 days of receiving any information necessary and completing the relevant checks.<\/p><p><br \/>You can also choose to have a voucher that you can use at any IP-branded service station. <br \/>You can ask for a voucher by calling freephone 800 987 887 or filling in the online form in the \u201cService station outlet feedback\u201d section. IP will organise a voucher for the amount shown on the receipt within 15\/20 days of receiving any information necessary and completing the relevant checks.<\/p><p>\u00a0<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\"> What happens if I received no fuel or a lesser amount than I paid for and I don\u2019t have the receipt or the receipt is illegible or torn?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Speak to a staff member at the service station in question and ask for a refund or assistance in obtaining a refund.<br \/>If you cannot return to the service station or the staff have not given you the necessary assistance, call freephone 800 987 887 or fill in the online form in the \u201cService station outlet feedback\u201d section.<\/p><p>\u00a0<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I use a residual credit showing on my receipt?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Return with your receipt to the service station in question within 3 months of the date it was issued and use the automatic payment machine, simply by following these steps:<\/p><p>1.\u00a0\u00a0\u00a0 press the \u201crimborso\u201d button on the automatic payment machine at the station <br \/>2.\u00a0\u00a0\u00a0 insert the numeric code that you will find towards the bottom of the receipt<br \/>3.\u00a0\u00a0\u00a0 press \u201cOK\u201d <br \/>4.\u00a0\u00a0\u00a0 select the pump that you will use<br \/>5.\u00a0\u00a0\u00a0 fill up (bearing in mind your vehicle\u2019s tank capacity).<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">My refund code doesn\u2019t work. What do I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Speak to a service station staff member at the service station. If they cannot help or if nobody is available, call freephone <strong>800 987 887<\/strong> or fill in the online form in the \u201cService station outlet feedback\u201d section.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Can I convert my credit to a refund?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Yes, you can ask for a refund instead of keeping your credit.<br \/>\u2981 If you have your receipt, you will receive the money within 7 days of IP obtaining all the necessary information. <br \/>\u2981 If you do not have your receipt, IP will carry out a series of accounting checks to ascertain whether there was a monetary surplus, based on the fuel dispensed that day and the price charged.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\"> Does the receipt voucher have an expiry date?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The refund code given on the receipt is valid for 3 months. If you wish to use it after this time, please contact us by filling in the form you will find at this <a href=\"https:\/\/www.gruppoapi.com\/contatti\/it\/scrivici\/segnalazioni-pv\">link.<\/a><\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Have you noticed a debit of \u20ac99, \u20ac100 or \u20ac101 in your bank statement?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you have paid with a debit card you may see an amount of \u20ac99, \u20ac100 or \u20ac101 on your account. This is a preauthorisation imposed by your bank, and refers to the maximum amount you can purchase for a single fuel transaction via debit card.<br \/>It is not an actual debit, but simply means that those funds have been temporarily blocked until you have completed your refuelling operation.<br \/>For further information, please contact your bank.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I obtain an invoice for fuel purchased?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Please see the section that covers all aspects of electronic invoicing, which you will find at this <a href=\"https:\/\/www.gruppoapi.com\/aziende\/fatturazione-elettronica-ip\">link.<\/a><\/p><p>\u00a0<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\"> What happens if a banknote gets stuck in the automatic payment machine?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>\u2981 If the service station in question is managed by a third party, ie NOT IP Services S.r.l, request help from the service station staff. If it is not clear who runs the station, call freephone 800 987 7887.<br \/>\u2981 If the service station is run by IP Services S.r.l., contact IP by filling in the online form in the \u201cService station outlet feedback\u201d section.<br \/>\u00a0<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2cc0d85 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"2cc0d85\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29f00b1 elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"29f00b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6bb2566 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"6bb2566\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-grande\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff2f871 elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"ff2f871\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-05a946c elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"05a946c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-914150e elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-Accordion\" data-id=\"914150e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\"><div class=\"accordion-title\" style=\"color: #2FA2FF;\">Fuel vouchers <\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What types of IP fuel vouchers are there?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>There are 2 types of IP fuel vouchers: <em><u>electronic vouchers (BCE) and virtual fuel vouchers (BCV)<\/u><\/em><\/p><p><u>It is currently possible to purchase only electronic vouchers (BCE) directly from IP, while virtual vouchers may be purchased through IP partner portals<\/u><\/p><p>IP electronic vouchers (BCE) are prepaid vouchers not registered to a specific user with the credit progressively debited<\/p><p>They are available in the following amounts: \u20ac 10.00 - \u20ac 30.00 - \u20ac 50.00 - \u20ac 100.00 - \u20ac 250.00 - \u20ac 500.00<\/p><p>Electronic vouchers are valid for 18 months as of the activation date (the expiry date is the last day of the month of expiry) and they have a scratch-off PIN, located on the back of the voucher on the top right. They may be used to pay for all fuelling methods: full-service, self-service post-pay - via the operator\u2019s POS - and self-service pre-pay, via card reader (advance payment)<\/p><p>\u00a0<\/p><p>Virtual fuel vouchers (BCV) are in digital format, consisting of a 19-digit PAN and a 4-digit PIN and the credit is progressively debited<\/p><p>They are available in variable sizes with different amounts<\/p><p>BCVs are valid for 18 to 24 months as of the activation date (they may be used until the last day of the expiry month specified on the voucher) and may be used to pay for fuelling in both full-service and self-service mode, always with payment to the operator (self-service post-pay), at facilities where that fuelling method is available.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Are fuel vouchers subject to IVA (VAT) or stamp duty? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The sale of fuel vouchers is a \u201cVAT-exempt\u201d transaction pursuant to Art. 6-quater of Italian Presidential Decree 633\/72, therefore, <em><u>\u20ac 2.00 stamp duty must be added<\/u><\/em> to the payment of the total amount for the fuel vouchers to be purchased.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Where can I use IP fuel vouchers?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The vouchers may be used at participating IP service stations.<\/p><p>You can check which service stations accept the voucher by clicking on the link <a href=\"https:\/\/ip.gruppoapi.com\/ricerca-stazioni-servizio\/\">https:\/\/ip.gruppoapi.com\/ricerca-stazioni-servizio\/<\/a><\/p><p>Just click on the Products and Services button on the page that will open, go to the Payment methods area and select your type of voucher (electronic vouchers or virtual vouchers) and click on confirm<\/p><p>You can then select the area of interest or the point of sale closest to you<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What are the minimum quantities that may be ordered?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p><em><u>Only electronic vouchers (BCE) can be purchased directly from IP <\/u><\/em><\/p><p>The minimum amount that may be ordered is:<\/p><p>\u20ac 600 for private customers<\/p><p>\u20ac 2,500 for Public Administrations<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I purchase fuel vouchers?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>IP electronic fuel vouchers can be purchased with the following methods:<\/p><ul><li>Enter the contacts area at the link <a href=\"https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante\">https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante<\/a><\/li><li>select the \u201corder management\u201d category<\/li><li>select the \u201csend order\u201d topic<\/li><li>complete the required fields, attach the properly completed form you will find on that page and send the form<\/li><li>you will receive an email with payment instructions and the alphanumeric code to be included in the bank transfer description<\/li><li>the vouchers will be shipped only after payment is made<\/li><\/ul><p>PLEASE NOTE: <em><u>it is important to enter the description indicated in the email received to finalise the process in a few days and include the \u20ac 2 stamp duty in the amount. Otherwise, the order will not be filled<\/u><\/em><\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The vouchers may also be purchased at our office in Rome (Via Salaria, 1322)<\/p><ul><li>The office is open for voucher sales on Monday - Wednesday - Friday from 9:15 a.m. to 12:30 p.m.<\/li><li>Vouchers may be paid for in cash (within the limits established by the law in force at the time of purchase) or by \u201cnon-transferable\u201d banker\u2019s draft made out to italiana petroli S.p.A. or with all types of cards (debt and credit) that use the Visa, MasterCard and PagoBancomat circuits. Amex and Diners cards are currently not accepted.<\/li><li>There are no minimum purchase limits.<\/li><\/ul><p>- by contacting our client service team who will provide all necessary information, including the necessary forms that must be completed. There is a minimum purchase of \u20ac600 per private sector businesses and \u20ac5000 for public bodies. Payment must be made via bank transfer before the vouchers can be sent. Payment should be made only when the order has been confirmed and IP has provided an alphanumeric code that must be used during the payment operation.<\/p><p>The sale of fuel vouchers represents a \"VAT-exempt\u201d transaction pursuant to article 6-quater of the Italian Presidential Decree 633\/72. As such, stamp duty of \u20ac2 will be added to the total.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What are the delivery times?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The vouchers are delivered via courier, generally within 10 days of receipt of the email confirming shipment. Shipping expenses are borne by IP.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I ordered the vouchers, but they have not yet been delivered. What should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><ul><li>Check that you have received the confirmation email.<\/li><li>Check if you have entered the alphanumeric code AAAxxxxx received via email in the description of the order payment bank transfer<\/li><li>If you did not enter the alphanumeric code<span style=\"text-decoration: line-through;\">,<\/span> it will not have been associated payment of your order; in this case, complete the form at the link <a href=\"https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante\">https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante<\/a> indicating that you forgot to enter it and requesting that the order be linked manually (be sure to enter the order number)<\/li><li>attach the bank transfer notification<\/li><\/ul><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Are the vouchers already activated when they are shipped?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>For security reasons, the vouchers are not yet activated when they are shipped.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I activate the vouchers that are delivered to me?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>When the fuel vouchers are delivered, check that you have received the vouchers that you ordered<\/p><p>Then, to activate the vouchers, proceed as follows:<\/p><ul><li>go to the website https:\/\/ip.gruppoapi.com<\/li><li>go to the Customer service area - write to us - Fuel vouchers section (<a href=\"https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante\">https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante<\/a>)<\/li><li>complete the request, indicating the order number to be activated and the alphanumeric code for the bank transfer description received in the order confirmation email<\/li><\/ul><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How will I receive the invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You will receive the electronic invoice in your tax box.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What date will be on the invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The invoice date will correspond to the order shipping date and NOT the day on which the order was placed.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I am not subject to invoicing requirements. Is it possible not to receive an invoice?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>No. IP will send the electronic invoice in your tax box in any event.<\/p><p>\u00a0<\/p><p>I have not received the electronic invoice. What should I do?<\/p><p>The electronic invoice may take up to 7 days after the order is shipped to be visible in your tax box<\/p><p>If more than 7 days have passed, check the personal details included in the order form and send the form located in the area <a href=\"https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante\">https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante<\/a><\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How can I check the remaining balance or expiry of the voucher?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You may check the remaining balance and expiry date of the voucher by clicking on the following link <a href=\"https:\/\/ip.gruppoapi.com\/prodotti-e-servizi\/buoni-carburante-elettronici\/\">https:\/\/ip.gruppoapi.com\/prodotti-e-servizi\/buoni-carburante-elettronici\/<\/a> and entering the voucher number (in the case of a BCE electronic voucher, the code is provided on the lower right part of the back of the card and is 19 characters long)<\/p><p>The value of the remaining balance and the expiry date of the voucher (month\/year) will appear<\/p><p><u>NOTE: The voucher is valid until the last day of the month of expiry <\/u><\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\"> How do I check the expiry date? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>You can check the expiry date by completing the form you find when you click this link.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I request an invoice? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>An electronic invoice will be sent to your \u201ccassetto fiscale\" (financial transactions archive).<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How is the invoice date decided? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>The invoice date is based on the date the order is dispatched, NOT the date it is placed.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">How do I use a voucher that has a PIN? \n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Fuel vouchers with a PIN can be used at staffed service stations, IPmatic and Self Prepay pumps.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Where is the PIN located?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>On the BCE, the PIN is located on the upper right part of the back of the card below a grey rectangular sticker, which we advise removing carefully so as not to ruin it.<\/p><p>On BCVs, the PIN is sent by the supplier with the methods it has defined<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">I entered the wrong PIN and the voucher has been blocked. What should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If you entered the wrong PIN 3 times in a row, the voucher will be blocked as a precaution. You will need to wait 24 hours for it to be unblocked automatically.<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">My voucher is blocked (\u201cNo PIN Entry Error\u201d) and I am unable to use it. What should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Contact the call centre at the link <a href=\"https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante\">https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante<\/a>. Our operators will perform the appropriate checks<\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">Is it possible to obtain a refund for a damaged voucher?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>If the voucher has become demagnetised or has an illegible PIN\u00a0<\/p><ul><li>Enter the contacts area at the link <a href=\"https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante\">https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante<\/a><\/li><li>select the \u201cvoucher management\u201d category<\/li><li>select the \u201creplacement of unusable voucher\u201d topic<\/li><li>download the \u201cvoucher replacement\u201d form that you will find on the page, complete the required fields and attach the properly completed form<\/li><li>attach a photo of the back of the voucher to be replaced and send the form<\/li><\/ul><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">What should I do about lost vouchers?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p><em><u>The fuel voucher is a bearer instrument and therefore may not be reimbursed, so store it carefully <\/u><\/em><\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-item-title\">The point of sale does not accept fuel vouchers. What should I do?\n\t\t\t<div class=\"dropdown\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22.609\" height=\"13.109\" viewBox=\"0 0 22.609 13.109\">\n\t\t\t<g id=\"Raggruppa_8762\" data-name=\"Raggruppa 8762\" transform=\"translate(-1406.866 -13738.336)\">\n\t\t\t\t<path id=\"Tracciato_5784\" data-name=\"Tracciato 5784\" d=\"M21933.887-2268.5l5.031,4.706,6.469,6.051-5.271,4.93-6.229,5.827\" transform=\"translate(3675.915 35684.82) rotate(-90)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1.5\"\/>\n\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<\/div>\n\n\t\t\t<\/div><div class=\"accordion-item-content\"><p>Check the type of voucher you are using, if BCE (physical card) or BCV (19-digit PAN plus PIN that you have probably received by email)<\/p><p>If you are trying to use the BCV in Self-Service Pre-Pay mode, at the moment this voucher cannot be used in this mode, but only for fuelling carried out in full-service or self-service mode with payment to the manager.<\/p><p>In all other cases, check whether the station accepts vouchers<\/p><ul><li>click on the link <a href=\"https:\/\/ip.gruppoapi.com\/ricerca-stazioni-servizio\/\">https:\/\/ip.gruppoapi.com\/ricerca-stazioni-servizio\/<\/a><\/li><li>enter the address of the point of sale where you are located on the upper right and click on the magnifying glass<\/li><li>double-click on the marker of the point of sale concerned and then click on the name of the point of sale<\/li><li>an information page will open where you can view all services present at the point of sale, as well as whether it accepts fuel vouchers<\/li><\/ul><p>If the point of sale is indicated as accepting vouchers but it actually does not, please provide us with this information by writing to us at the link <a href=\"https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante\">https:\/\/ip.gruppoapi.com\/contatti\/it\/scrivici\/buoni-carburante<\/a><\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57be19f elementor-section-boxed ang-section-padding-initial elementor-section-height-default elementor-section-height-default elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"57be19f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46bea5c elementor-repeater-item-none elementor-repeater-item-none_hover\" data-id=\"46bea5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88f6a4b elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-distanziatore\" data-id=\"88f6a4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"distanziatore.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"distanziatore-spacer\">\n\t\t\t<div class=\"distanziatore-spacer-inner margin-piccolo\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fidelity Programme IPi\u00f9 ProgrammeWhat are the main features of the new IPi\u00f9 programme? As well as guaranteeing you fantastic and advantageous rewards through the points scheme, the IPi\u00f9 programme continuously engages you with interactive content and challenges based on your habits and interests so you can accumulate more points and win rewards. Its main features [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":14182,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8026","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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