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You can register with the loyalty programme by downloading the "Stazioni IP" app, providing the requested information and accepting the privacy policy and the programme regulations. For further information on the app and the loyalty programme see the
FAQ at ip.gruppoapi.com
You can also register for the loyalty programme at all participating service stations by presenting your Italian health card. For further information on the app and the loyalty programme see the
FAQ at ip.gruppoapi.com
Download the new app and register with the new loyalty programme and you will immediately receive 70 points; if you are already registered with IP Box+, register with the new programme to receive an additional bonus. For further information on the app and the loyalty programme see the
FAQ at ip.gruppoapi.com
If you do not receive the confirmation code to complete the registration process, you can request a new code when the timer runs out. Check that the phone number is correct and that your connection is working. If you still don't receive the code fill out this form.
Promo codes can be inserted in the dedicated section of the app: personal profile - did you receive a code? If the promo code you insert is not accepted fill out this form and attach any error messages.
If you have already accessed the IP app but you can't get back in, go to the "Forgotten your password?" section to receive an email with instructions on how to reset your password. If you don't receive the email check your email's spam folder. If it isn't here and you still can't access the app, fill out this form.
You can accumulate points in the new loyalty programme every time you refuel at participating IP service stations: you will receive 1 loyalty point per litre of fuel purchased from self-service pumps and 2 points for every litre purchased from fuel attendant pumps. With the points you accumulate you can claim exclusive fuel discounts, discounts and e-vouchers via the app. For further information see the
FAQ at ip.gruppoapi.com
The new programme offers the possibility of moving up levels on the basis of the points accumulated each year in order to access exclusive advantages. On the app you can take part in surveys to win Badges that will guarantee you additional bonus points and allow you to participate in prize draws. For further information see the
FAQ at ip.gruppoapi.com
The new programme offers the chance to take part in prize draws after refuelling in which you can win fuel discounts. For further information see the
FAQ at ip.gruppoapi.com
The points upload code (Token) is temporary and changes every 5-10 minutes. If you have problems with the code try checking your smartphone's internet connection and if necessary fill out this form.
If you have claimed a reward but not yet received it, fill out this form providing details on the type of reward claimed
If you do not receive your points fill out this form indicating the type of points you haven't received. For fuel points fill out this form attaching a copy of your receipt or a screenshot of the refuel info on the app, making sure the following info is present: Service Station, Date of Refuelling, Product Type, Price per litre, Price in €, Number of Litres of Fuel
If you don't go up a level after reaching the necessary number of points fill out this form
To use the IP Pay service it is necessary to register with the loyalty programme by downloading the "Stazioni IP" app and associating a payment method
If you have problems using IP Pay contact the issuing bank in the event of problems with your card. If you have problems with the app fill out this form
You can update the information you provided when registering by modifying the data in the dedicated section of your profile on the "Stazioni IP" app or in the
reserved area of Ipiù. Remember that you can't change the following information: Codice Fiscale (tax code), name, surname and date of birth.
You can update your privacy consent choices by modifying the data in the dedicated section of your profile on the "Stazioni IP" app or in the
reserved area of Ipiù.
You can request to leave the loyalty programme in the dedicated section of your profile on the "Stazioni IP" app or in the
reserved area of Ipiù.
