Useful numbers

IP Plus

In case of loss or theft: block your IP Plus card immediately by calling +39 02 6269 5560.

Open 24 hours a day, 365 days a year

Carta Maxima

In case of loss or theft:

Block your CartaMaxima card immediately by calling +39 02 6269 5560.

Open 24 hours a day, 365 days a year

The email address cartamaxima@gruppoapi.com is no longer in use.

For assistance, go to https://ip.gruppoapi.com/contatti/en/write-us/fuel-cards-and-telepass

The customer service team is available on the following numbers:

  • Monday to Friday from 8 am till 7 pm (CET)
  • Saturday from 8 am till 1 pm (CET)

Please note that on 24 and 31 December, assistance is available until 1 pm.

 

Loyalty programmes and to report problems with a service station

You can call us for assistance regarding our products and services:

  • Electronic invoicing
  • Promotions, vouchers, partner affiliations
  • If you need to notify us of an issue regarding a service station.