IP Plus
In case of loss or theft: block your IP Plus card immediately by calling +39 02 6269 5560.
Open 24 hours a day, 365 days a year
Carta Maxima
In case of loss or theft:
Block your CartaMaxima card immediately by calling +39 02 6269 5560.
Open 24 hours a day, 365 days a year
The email address cartamaxima@gruppoapi.com is no longer in use.
For assistance, go to https://ip.gruppoapi.com/contatti/en/write-us/fuel-cards-and-telepass
The customer service team is available on the following numbers:
- Monday to Friday from 8 am till 7 pm (CET)
- Saturday from 8 am till 1 pm (CET)
Please note that on 24 and 31 December, assistance is available until 1 pm.
Fuel vouchers
Loyalty programmes and to report problems with a service station
You can call us for assistance regarding our products and services:
- Electronic invoicing
- Promotions, vouchers, partner affiliations
- If you need to notify us of an issue regarding a service station.
