Organisation, Management and Control Model

The companies of the API Group have adopted their own Organisation, Management and Control Model in accordance with Legislative Decree 231/2001 and subsequent amendments. This model aims to ensure the correctness and transparency of corporate activities and to prevent conduct that could constitute criminal offences under the law.

This Legislative Decree establishes that a company can be held liable, and consequently sanctioned, in relation to certain offences defined by the legislator, if committed or attempted in the interest of, or to the benefit of, the company.

Relevant offences can be committed not only by company personnel, such as employees, senior managers, or directors, but also by external stakeholders, including clients, suppliers, and consultants.

A company’s liability is excluded if it has adopted and effectively implemented Organisation, Management and Control Models capable of preventing offences, and if it has established a supervisory body (the Supervisory Board) responsible for monitoring the operation and compliance of these models.

Each company within the Group that has adopted an Organisation, Management and Control Model has appointed its own Supervisory Board, which is characterized by the following:

  • Independence and neutrality in relation to the subjects it supervises;

  • Autonomous powers of initiative and control;

  • Financial autonomy;

  • No operational duties;

  • Continuity of action;

  • Possession of the required professional qualifications;

  • Direct access to communicate with the company’s top management.

Reports of conduct that violates ethical standards or company policies can be submitted, including anonymously, by anyone with knowledge of such conduct, to the Supervisory Board of the specific company through the following channels:

1. Whistleblowing Application

For more information on this topic, please refer to the dedicated page.

2. Written communications

They can be sent directly to the Supervisory Board at the company’s headquarters, located at Via Salaria 1322, 00138 Rome, specifying the Supervisory Board of the corresponding company as the recipient.

3. Email communications

The dedicated email addresses are:

All reports are handled using methods and procedures designed to ensure the highest level of confidentiality regarding the individuals and incidents reported, as well as the anonymity of the identifying data of the reporter, the reported party, and the events in question.

In particular, the use of the Whistleblowing Application, accessible via the dedicated link, guarantees full confidentiality of the reporter’s identity through IT-based measures, in compliance with privacy regulations.

Diffida sempre da qualsiasi comunicazione via SMS, telefono o e-mail che, anche se apparentemente a nome della italiana petroli e/o di IP Gruppo api, richieda di fornire o confermare dati, credenziali o codici di sicurezza.

IP Gruppo api utilizza unicamente siti web con dominio “gruppoapi.com” e con URL preceduti da “https”; inoltre, nelle sue comunicazioni non inserisce link a pagine in cui sia richiesto di accettare aggiornamenti o modifiche di condizioni generali e/o di provvedere a cambiare password.

Si invita comunque, per motivi di sicurezza, a provvedere autonomamente e con frequenza al cambio password.

Diffida sempre da richieste sospette, soprattutto quando hanno carattere di urgenza.

Nel dubbio, prima di provvedere a qualsiasi azione, segnala richieste anomale al servizio clienti al numero di telefono 800 987 887 e, se sei cliente IP Plus, al n. 800 90 70 60.