The Group companies have adopted - in adherence with current legislation - a process for managing reports, including in anonymous form, that can contribute to preventing and countering unlawful conduct (see the list of offences at the bottom of the page) or contrary to the Organisation, Management and Control Model pursuant to Legislative Decree no. 231/2001 et seq., the Anti Bribery & Corruption management system (adopted by APIOIL UK Ltd) and the api Group Code of Ethics. The report management process is an integral part of the Model pursuant to Legislative Decree no. 231/2001 et seq. for the Group.
To send and manage reports, the Group companies have implemented a dedicated IT platform: segnalazione-whistleblowing.gruppoapi.com
What can you report?
You can report unlawful conduct or conduct contrary to the code of ethics, the organisation, management and control model of api Group, the anti-Bribery & Corruption Management System (adopted by APIOIL UK Ltd), company processes, and/or that may supplement or constitute the criminal offenses (relevant pursuant to Legislative Decree 231/2001 et seq. and pursuant to Legislative Decree 24/23) listed at the bottom of the page.
These reports may also be sent by telephone to the following numbers. This is an automatic voice messaging system, with both name and message given anonymously. The system will simultaneously convert the audio into text, without recording the whistleblower's voice, and will enter the report in the aforementioned dedicated IT platform.
Api Holding S.p.A. | 0682950923 |
italiana petroli S.p.A. | 0682950621 |
Sòlergys S.p.A. | 0682950622 |
API Raffineria di Ancona S.p.A. | 0682950623 |
IP Industrial S.p.A. | 0682950624 |
IP Services S.r.l. | 0682950625 |
Bitumtec S.r.l. | 0682950626 |
La Cantina S.r.l. | 0682950627 |
Sigea S.p.A. | 0682950628 |
Campana Energie Rinnovabili S.r.l. | 0682950932 |
ESE S.r.l. | 0682950933 |
Engycalor Energia Calore S.r.l. | 0682950934 |
Sarpom S.r.l. | 0682950936 |
The IT platform was developed from a multi-compliant perspective and makes it possible, through a separate context , to also report behaviour that presents itself as a critical issue with respect to antitrust and consumer protection regulations (example: misleading advertising, non-compliant exposure of prices, etc.).
In fact, in the “Send a report/Choose context” section, it is possible to select the “Antitrust report” option.
For more information on the processing of the data of both the whistleblower and the reported person, please refer to the privacy policy.
Guidelines for making claims
Reports can be made both anonymously and by name.
In any case, the Group companies guarantee the confidentiality of the identity of the whistleblower. If you have sent a report anonymously, you can always supplement it with your general personal information.
Once sent, the content of reports cannot be changed.
Reporting control
Once you have sent your report, remember to store the 16-character KEY CODE that will be issued immediately by the platform at the end of the compilation of the report.
The KEY CODE will be used to monitor the status of your report and to provide any additions.
If the key is lost it will not be possible to recover it.
